Services & Fees

Medical and Counselling Fees January 2021 


Pensioners, Healthcare Card, Commonwealth Senior’s Card, full-time students, children under 16 – bulk billed on weekdays. All Saturday appointments incur a gap of around $20.00.

Short consultation – private fee $37 (gap of $19.25)
Regular consultation – private fee $59 (gap of $20.25)
Long consultation – private fee – $95 (gap of $19.95)

Medicare claims can usually be processed immediately and the rebate paid into your account.

To support our patients during Covid-19 we have been bulk billing consults. From January 2021 we will be returning to mixed billing and for non-concession patients there may be a small out of pocket amount (of around $20).

Sessions are 50 minutes and are offered by video or in person. During Covid-19 restrictions sessions are online.

In person  or Online               Online After Hours
Concession (<18) $55                      $ 66

Concession (>18) $60                         72
Adult              90                                  105
Couple         100                                  120
Family          110

Counselling does not attract a Medicare rebate, but may be claimed through some health funds. Please confirm with your health fund if this option is available to you.

Full payment of your account on the day is appreciated, otherwise payment is requested within 7 days. Payment may be made via direct credit or over the phone by credit card.
NewHope Medical reserves the right to refuse future counselling appointments if an account remains unpaid.

Cancellation or rescheduling of your Counselling or Psychology appointment with less than 24 hours notice may result in a cancellation fee of $50. Appointments may be booked online but to cancel or rebook please contact the medical centre.


With *referral – $135  (Out of pocket $47.55)
With *referral and HCC – we bulk bill (no out of pocket)

Without Referral Adult/child etc – $110
Without referral couple – $130.00

To claim from Medicare -:
Requires a *GP Referral AND a Mental Health Care Plan which has been lodged with Medicare prior to your appointment.