Services & Fees

Medical and Counselling Fees – September 2021

To reflect increased operational costs, medical out of pocket fees will increase from 1 September 2021, counselling fees from 1 October. Unfortunately, we cannot continue to absorb higher costs.

Medical

Pensioners, Healthcare Card, Commonwealth Senior’s Card, full-time students, children (school) – bulk billed on weekdays.   All private fee and Saturday appointments incur a gap. There is no bulk billing on Saturday.

Regular consultation – private fee – $64.10 

Long consultation – private fee – $120.75  

Prolonged consultation – private fee – $171.50 

 Medicare claims can usually be processed immediately and the rebate paid into your account.

Counselling
Sessions are 50 minutes and are offered by video or in person. During Covid-19 restrictions sessions are online.

In person  or Online               Online After Hours
Concession (<18) $55                      $ 66

Concession (>18) $60                         72
Adult              90                                  105
Couple         100                                  120
Family          110

Counselling does not attract a Medicare rebate, but may be claimed through some health funds. Please confirm with your health fund if this option is available to you.

Full payment of your account on the day is expected. There is a $10 fee to issue an invoice and a late payment fee is charged after 7 days. Payment may be made via direct credit or over the phone by credit card.
NewHope Medical reserves the right to refuse future counselling appointments if an account remains unpaid.

Cancellation or rescheduling of your Counselling or Psychology appointment with less than 24 hours notice may result in a cancellation fee of $50. Appointments may be booked online but to cancel or rebook please contact the medical centre.

Psychology

With *referral – $135  (Out of pocket $47.55)
With *referral and HCC – we bulk bill (no out of pocket)

Without Referral Adult/child etc – $110
Without referral couple – $130.00

To claim from Medicare -:
Requires a *GP Referral AND a Mental Health Care Plan which has been lodged with Medicare prior to your appointment.