Services & Fees

 Medical and Counselling Fees – May 2023

Please note that NewHope Medical is a multi-bill clinic.  We offer quality care to our patients.


At NewHope we may bulk bill your consultations if you have a valid Health Care Card, Pension Card, or are under the age of 16.

Otherwise, we charge a reasonable gap fee, dependent on the length of the appointment and at the discretion of the doctor.

Brief Consultation: $42.90 (Out of Pocket with Medicare $24.70)

Regular Consultation: $75.00 (Out of Pocket with Medicare $35.25)

Long Consultation: $130.00 (Out of Pocket with Medicare $53.05)

Prolonged Consultation: $185.00 (Out of Pocket with Medicare $71.70)

Sessions are 50 minutes and are offered by video or in person. During Covid-19 restrictions sessions are online.

                                    In-person  or Online               Online After Hours

Adult                           $100                                           $115

Couple                        $130  – $150                               $140 – $170

Family                        $150                                            N/A

Counselling does not attract a Medicare rebate, but may be claimed through some health funds. Please confirm with your health fund if this option is available to you.

Full payment of your account on the day is expected. There is a $10 fee to issue an invoice and a late payment fee is charged after 7 days. Payment may be made via direct credit or over the phone by credit card.
NewHope Medical reserves the right to refuse future counselling appointments if an account remains unpaid.

Cancellation or rescheduling of your Counselling or Psychology appointment with less than 24 hours notice may result in a cancellation fee of $50. Appointments may be booked online but to cancel or rebook please contact the medical centre.


With *referral: $140  (Out of pocket $51.75)
With *referral and concession: $108.25 (Out of pocket $20) 

Without referral adult/child etc – $110
Without referral couple – $130.00

Counselling – with Mental Health Care Plan – Private Billing

With Referral: $130.80 (Out of Pocket $51.75)

To claim from Medicare -:
Requires a *GP Referral AND a Mental Health Care Plan which has been lodged with Medicare prior to your appointment.