Our Team

General Practitioners

If you are a GP or psychologist who shares our vision, we would love to discuss the possibility of your working at NewHope Medical. Please contact the practice manager for a confidential discussion. Denise – 9066 1145

Dr Joanna Teo

Jo completed her undergraduate medical degree from Melbourne University and is also a specialist GP after completing her post-graduate studies for her FRACGP qualification. She works part-time and has special interest in all aspects of general medical practice, and particularly enjoys mental health, paediatrics and womens health. Joanna speaks Hokkien and Malay.
Joanna is married and is a busy mother of two young boys. In her free time, she likes to bake and cook.

Dr Genny Walker

Dr Gennifer Walker

Genny graduated from Melbourne University in 1974 and has worked as a General Practitioner in Moonee Ponds, Toowoomba, Box Hill South Medical and North Blackburn Square clinics. Genny has a special interest in patients with Eating disorders and is registered for Shared Obstetric Care at box Hill Hospital and Mercy Hospital for Women. Genny is  married and has 5 adult children and 6 grand children and loves to read, do crosswords, garden and knit.

Dr Rachel Bird

Rachel has worked in general practice for the last eight years. Her main areas areas of interest include chronic disease, aged care and preventative medicine. Due to her background she also has an interest in infectious diseases and travel medicine. She is married and has two children, one in Grade 6 and one in Grade 3. When not at work she enjoys crochet and good books. She heard about NewHope Medical through her Bible study group.

Dr Yilin Zhang

Yilin completed her Bachelor of Medicine and PhD of natural science in China, and migrated to Australia in 2006. After several years of medical research at the University of Melbourne, Yilin re-entered her medical career and started her junior doctor training in regional Victoria. Recently, Yilin and her family moved back to Melbourne after finishing general practitioner training in Tasmania. Yilin has special interest in Paediatrics, Sexual Reproductive Health and skin cancer. Yilin is a mother of 3 children, who enjoys crafting, travelling and teaching in Sunday school for children at church.

 Yilin speaks English and Mandarin.

Dr Jae Mie Teh

Jae Mie completed her GP fellowship training in rural NSW and has worked in general practice for the past 8 years. She believes in building long term relationships with patients to provide comprehensive care in line with the vision of NewHope Medical. Jae Mie’s special interests are paediatrics, women’s health, skin cancer medicine and minor skin excisions, plus she also provides antenatal shared care in partnership with various hospitals.

In her free time Jae Mie enjoys painting, hiking and swimming.

Deborah Shilling (RN)

Deb has a Bachelor of Nursing and has over 15 years experience nursing in general practice and in hospital emergency departments. Deb is experienced in preparing Care Plans and supporting patients with complex health issues. On Monday, Wednesday and Fridays Deb is available to assist you with wound care, taking pathology samples, measuring your blood pressure, ear syringing, suture removal etc. 


Psychology and Counselling

Psychology and Counselling services are available for adults and children. Our Mental Health team are practicing Christians and on your request, can incorporate supportive discussion around your personal faith walk, decision making, exploring and practicing spiritual disciplines.

Amira Azab

Amira is a Mental Health Social Worker and comes from diverse studies in mental health. She has a Bachelor and Graduate Diploma in Psychology, Diploma in Counselling and a Master in Social Work with specialisation in Mental health; she has training in trauma focused therapy and AOD therapy. She also has a Bachelor degree in Business Administration and worked in employee assistance PROGRAM (EAP). All these disciplines add depth and breadth to her counselling model.

Amira has a passion to walk alongside her clients as they attempt to achieve goals set in counselling and to empower them to overcome difficulties, build resilience and take pride and pleasure in their successes.

Issues covered in sessions include, depression, anxiety, anger management, grief, problem solving skills, time management, parenting skills, relationship issues, communication skills, career and work-related issues.

As a counsellor, Amira also offers pre-marriage and family counselling.

Besides English she is fluent in Arabic.

Harsha George

Please note that Harsha is on extended leave until 2022.

Harsha has a Post Graduate Diploma in Clinical Counselling, and a Master of Arts in Psychology. She has cross-national experience working in field of mental health since 2008. In Melbourne, Harsha has worked as a psychologist since September 2014, providing psychological services under the Better Access system. Previously, she has also worked in community health settings like EACH and EMPHN.

She has a wealth of experience working with clients from varied cultures and age groups, presenting with diverse and complex psychological needs. Harsha has worked with adults and adolescents presenting with Relationship issues, Self esteem issues, Stress, Depression, Anxiety, PTSD and other trauma, Self-harm issues, Anger management issues, Workplace issues, Spiritual issues, Life-stage issues and Grief and loss.

Harsha ensures that therapy is relevant, by choosing and adapting therapeutic models to suit specific needs. She draws upon techniques from a range of models like Cognitive Behaviour Therapy, Acceptance and Commitment Therapy, Narrative therapy, Single Session therapy and Interpersonal therapy.

Besides English she is fluent in Malayalam and Hindi.

Perrin Chan

Perrin Chan

Perrin is a friendly and empathetic psychologist with a mission to facilitate clients’ self-understanding and promote positive behaviour changes.

Perrin has experience working with clients across the lifespan and with different cultural backgrounds. He has worked in schools and private practices providing counselling and assessment to promote the emotional wellbeing of his clients.

Perrin can assist with different issues including Anxiety, Depression, Stress management, Problem-solving, Parenting skills, Self-management of behaviours, Behaviour change, Self-esteem, School and academic difficulties, Children with special needs, Adjustment issues, and Transition of life stages.

He values a strong therapeutic relationship with his clients, and he works collaboratively with them in the counselling sessions using a person-centred approach. Perrin incorporates a variety of therapeutic approaches including Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Emotionally Focused Therapy (EFT) and Mindfulness.

 Besides English, Perrin is fluent in Cantonese and Mandarin.


Sarah Fountas

Yearning to be truly heard? Has life left you feeling fragile? Do you fear the pain of hearing your own story?

 It is not uncommon for many relationships or individuals, from adolescents to older adults to experience depression, anxiety, isolation, obsessive thinking, stress and trauma as just a sample of life’s most common challenges. However these are also just some areas in which clients experience significant improvements through therapy. 

Take the time to understand how past experiences have affected and shaped what you are currently experiencing. This may provide valuable  insight on how to change the effect these experiences are having on you now. Injuries occur to one’s mental health as they do to one’s physical health. These become sore, sensitive and more painful over time. Each injury needs a safe environment in which to heal. An empathic, client-therapist relationship is important. One where the client is assured they will be kept inside their ‘window of tolerance’ moving at a pace they choose.

In this way, Sarah’s truly gentle nature and discerning style, provides many the safe environment they need. She journeys with clients until they feel empowered to overcome. Holding the space, propping, supporting, opening up new perspectives so the client can grasp onto hope for change, is the purpose of therapy. 

Sarah has a wealth of  experience working cross-culturally. Some of this included working in a Community Outreach role, exposed to expat, migrant, refugee and asylum seeker needs. 

Using an integrative practice style, Sarah considers attachment styles, past schemas and/or  traumas in assessing the therapeutic approach best suited to individual clients. Sarah has worked with clients who experience Relationship conflict, Childhood Trauma, Ptsd, Loss, bullying and other life matters.

Therapy can be short term and very solution focused or it can be deeper,  more psychodynamic focused, depending solely on what the client wants to gain out of their sessions.

 Counselling has always been part of my DNA. This is not merely a profession for me but a way of being.”

Sarah is a  PACFA Accredited counsellor and an Accredited online therapist with AOTT.  Sarah works across the lifespan with adolescents, individual adults, couples and families. 

 Other Training:

  • Fundamentals in Online Therapy AOTT (Australian Online Therapy Training)

  • Attachment Theory in Therapeutic Practiceeise Psychotherapy

  • Communicating with Traumatised Children and Young PeopleBerry Street Professional Learning Development.

  • Children’s Experience of Family Violence: The Most in need the last to receive. PACFA

Dr Kenneth Cole

Dr Kenneth Cole

Kenneth is a qualified counsellor and life coach, with a Master of Counselling degree and PhD on how unemployment affects people’s mental health and wellbeing. Kenneth has worked for many years in government, helping to improve unemployment services and professional supports for students in schools struggling with mental ill-health.

Kenneth’s areas of expertise include helping people recover from health and wellbeing challenges, including stress, anxiety, depression, trauma, burnout, grief and loss, work issues, and spiritual issues. Kenneth also loves to work closely with people on problem-solving and goal achievement.

Kenneth is an ‘integrative’ counsellor, using various therapeutic approaches to design a recovery plan tailored to each person’s specific needs. Methods used include Cognitive Behaviour Therapy, Schema Therapy, Solution-Focused Therapy, Motivational Interviewing, Imagery Rescripting, Regenerating Images in Memory, and laser coaching.