The Team

General Practitioners

If you are a GP or psychologist who shares our vision, we would love to discuss the possibility of your working at NewHope Medical. Please contact the practice manager for a confidential discussion. Denise – 9066 1145

Dr Joanna Teo

Jo completed her undergraduate medical degree from Melbourne University and is also a specialist GP after completing her post-graduate studies for her FRACGP qualification. She works part-time and has special interest in all aspects of general medical practice, and particularly enjoys mental health, paediatrics and womens health.

Joanna speaks Hokkien and Malay.

Joanna is married and is a busy mother of two young boys. In her free time, she likes to bake and cook.

Dr Rachel Bird

Rachel has worked in general practice for the last eight years. Her main areas areas of interest include chronic disease, aged care and preventative medicine. Due to her background she also has an interest in infectious diseases and travel medicine.

She is married and has two children. When not at work she enjoys crochet and good books.

She heard about NewHope Medical through her Bible study group.

Dr Jae Mie Teh

Jae Mie has moved interstate to be closer to her family.

We thank her for her years of grace-filled and loving service to our community.


Dr Mabel Leung

Mabel completed her undergraduate medical degree from University of Melbourne and loved general practice from her residency rotation. She completed her FRACGP qualification and has since been working part time enjoying the diversity general practice brings. She’s most interested in women’s & children’s health, skin cancer medicine and preventative health.

She is a mother of two girls and loves to be out in nature whenever she can. 

Dr Frank Chai

Graduating from the University of Melbourne in 2000, Dr. Frank has over 15 years’ experience in General Practice with special interest in Family Medicine, Chronic Disease Management,  Implanon insertions, Mental Health and Men’s Health. Frank has a rich and broad experience having practiced in Singapore as well as Country Victoria and the Northern Suburbs of Melbourne. Frank’s friendly and attentive style aligns with our values of treating every person with respect and personal attention. Frank also speaks Mandarin, Cantonese, Malay and Hakka fluently enabling him to attend to both the local Australian and Chinese communities

Dr Kim Chiew

Dr. Kim qualified in Sheffield (UK) in 1983 and while working in University Hospital in Kuala Lumpur(Malaysia) she went to Edinburgh in 1988, passed a post graduate diploma – Membership of the Royal College of Physicians (MRCP). She migrated to Melbourne in 1988 and has been practicing in general practice since.

She is a Vocationally Registered General Practitioner with special interest in women’s health, Osteoporosis, children’s health, asthma, diabetes and high blood pressure. In addition to English, Doctor Kim is fluent in Mandarin, Cantonese, Teochew and Hokkien She is a gardening enthusiast (particularly succulents) and loves Latin dancing!

Psychology and Counselling

Psychology and Counselling services are available for adults and children. Both the Mental Health and Medical teams are practicing Christians and on your request, can incorporate supportive discussion around your personal faith walk, decision making, exploring and practicing spiritual disciplines. View our Mental Health Brochure.

Amira Azab

Amira is a counsellor who comes from diverse studies in mental health. She has a passion to walk alongside her clients as they attempt to improve their mental and emotional wellbeing by achieving goals set in counselling and to empower them to overcome difficulties, build resilience and take pride and pleasure in their successes. She believes in the importance of a collaborative therapeutic relationship.   

Amira uses different therapeutic approaches including Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Emotionally Focused Therapy (EFT), Solution Focused therapy and Positive Psychology.

Issues covered in sessions include, depression, anxiety, stress, anger management, grief, time management, problem solving, parenting skills, marriage problems, communication skills, career and work-related issues.

Amira has a Bachelor degree in Psychology, Graduate Diploma in Psychology, Diploma in Counselling and a Masters degree in Mental Health SW.

Amira has experience working with clients from different cultural background and across the lifespan.

Amira is able to work with clients with and without a Mental Health care plan.

Besides English she is fluent in Arabic.

Sarah Fountas

Yearning to be truly heard? Has life left you feeling fragile? Do you fear the pain of hearing your own story?

 It is not uncommon for many relationships or individuals, from adolescents to older adults to experience depression, anxiety, isolation, obsessive thinking, stress and trauma as just a sample of life’s most common challenges. However these are also just some areas in which clients experience significant improvements through therapy. 

Take the time to understand how past experiences have affected and shaped what you are currently experiencing. This may provide valuable  insight on how to change the effect these experiences are having on you now. Injuries occur to one’s mental health as they do to one’s physical health. These become sore, sensitive and more painful over time. Each injury needs a safe environment in which to heal. An empathic, client-therapist relationship is important. One where the client is assured they will be kept inside their ‘window of tolerance’ moving at a pace they choose.

In this way, Sarah’s truly gentle nature and discerning style, provides many the safe environment they need. She journeys with clients until they feel empowered to overcome. Holding the space, propping, supporting, opening up new perspectives so the client can grasp onto hope for change, is the purpose of therapy.

Sarah has a wealth of  experience working cross-culturally. Some of this included working in a Community Outreach role, exposed to expat, migrant, refugee and asylum seeker needs. 

Using an integrative practice style, Sarah considers attachment styles, past schemas and/or  traumas in assessing the therapeutic approach best suited to individual clients. Sarah has worked with clients who experience Relationship conflict, Childhood Trauma, PTSD, Loss, bullying and other life matters.

Therapy can be short term and very solution focused or it can be deeper,  more psychodynamic focused, depending solely on what the client wants to gain out of their sessions.

 Counselling has always been part of my DNA. This is not merely a profession for me but a way of being.”

Sarah is a  PACFA Accredited counsellor and an Accredited online therapist with AOTT.  Sarah works across the lifespan with adolescents, individual adults, couples and families.